Emergency Repair

How We Accept Cases

• Intake — accepted year-round; we triage remotely before we drive. Describe where and how bad the damage is, with site photos if you can.
• On site — we stabilise first: secure the structure, stop leaks, seal breaches, clear dangerous debris, so the damage stops spreading. Full repair is scheduled separately.
• Priority — ordered by hazard level and crop risk, not by who called first.
• Service radius — estimated from our Qishan base in Kaohsiung; see the zone breakdown below.
• During the storm — site visits are paused for crew safety. Working at height in a storm poses a real hazard, so we help assess the damage and interim measures remotely and set the order of entry.

The Real Bottleneck Is Material, Not Crew

Four Ways We Prepare

• Stocked before the season — film, aluminium glazing profile, spring wire, and common fittings are prepared ahead of the typhoon season.
• Our own fabrication shop — if the matching material cannot be sourced in time, we make it ourselves.
• Whoever built it — arched, trussed, gable: we have repaired them all, and we can read the joint types and find the weak point on site.
• A damage record you keep — site photos and a written damage assessment are handed to you, usable for facility-insurance claims and disaster relief applications.

Service Radius Estimated from Our Qishan Base

• Zone A — regular service area: Kaohsiung — Qishan, Meinong, Shanlin, Neimen, Tianliao, Yanchao, Dashu, Dashe, Gangshan, Qiaotou, Alian, Luzhu, Renwu, Niaosong, Nanzi, Zuoying, Gushan, Sanmin, Xinxing, Qianjin, Yancheng, Lingya, Fengshan, Daliao. Tainan — Yujing, Nanxi, Zuozhen, Shanshang, Xinhua, Xinshi, Shanhua, Longqi, Guanmiao, Guiren, Rende. Pingtung — Ligang, Gaoshu, Jiuru, Yanpu, Pingtung City, Changzhi, Linluo, Neipu, Wanluan, Wandan, Zhutian.
• Zone B — scheduled case by case: Kaohsiung — Qianzhen, Xiaogang, Cijin, Linyuan, Hunei, Qieding, Yongan, Mituo, Ziguan, Liugui, Jiaxian. Tainan — Anding, Yongkang, Tainan city centre, Annan, Anping, Danei, Guantian, Liujia, Xiaying, Madou, Xigang, Jiali, Qigu, Jiangjun, Beimen, Xuejia, Yanshui, Xinying, Liuying, Houbi, Baihe, Dongshan, Nanhua. Pingtung — Xinyuan, Chaozhou, Kanding, Donggang, Nanzhou, Xinpi, Linbian, Jiadong, Fangliao.
• Zone C — accepted, quoted case by case: Other counties and anywhere not listed above are accepted, but the date, travel charge, and crew arrangement are agreed individually against current capacity.

How It Works

1. Call or send photos — describe the location and extent of the damage; site photos help us judge faster.
2. Remote triage — ordered by hazard and crop risk, not by who called first.
3. Estimate and materials — cost range and material lead times confirmed before we set out.
4. Stabilise the site — structure secured, leaks stopped, breaches sealed. Full repair scheduled separately.

How Emergency Work Is Charged

Emergency repair always costs more than scheduled maintenance — it displaces booked work and leaves no time to prepare materials. Charging is a call-out fee plus labour plus materials at cost, with a labour surcharge at night, on holidays, and during typhoon warnings.

• Call-out fee — charged by distance according to Zone A / B / C.
• Labour — charged on actual hours worked, with a surcharge at night, on holidays, and during typhoon warnings, because an emergency dispatch displaces already-scheduled work.
• Materials — billed at actual consumption and itemised on the quotation.

Care Plan Members Go First

Greenhouse Care Plan members receive priority dispatch and preferential rates on both the call-out fee and the labour surcharge. Your drawings and component specifications are already on file, so our crew can work immediately without re-measuring or sourcing. And most emergency damage could have been reinforced in advance at a pre-season inspection. Explore the Care Plan

Contact

Tell us the county, the greenhouse type, and where the damage is; a few site photos let us judge faster. Call +886-7-6167497, message us on LINE (alan03265), or email alan03265@gmail.com. Office hours Mon–Sat 08:00–17:00 (UTC+8).